New York City Housing Authority

Housing Authority tenants do their own repairs

Across the city, NYCHA tenants have decided to take repairs into their own hands, as the authority staggers under a massive backlog. Among its 178,000 apartments, more than 700,000 work orders await completion and another 300,000 are in the pipeline. Leaks, cracked walls, rodent infestations, broken cabinets and appliances and other deterioration demand the constant attention of work crews.